And there are some interesting things that have come to light. With it not being under warranty, and the HP tech not able to do anything other than say send it in for more money, I had someone look at the guts of the machine to see if any of the cards had just wiggled loose. Nope, the RAM was firmly in its place. But wait, that’s a 256 M of RAM. How the hell was XP running on 256? I thought I had at least 512, if not a full gig of ram whenI purchased the laptop? I did know enough about the machine requirements of the software that I wouldn’t have purchased a laptop with that little RAM.
And the hard drive. When he pulled the drive out of he case, it said it was a 60 gig drive. I could have sworn we purchased an 80 gig hard drive, not a 60 gig drive. I knew that I was going to be using the laptop for my business stuff, with the website and pictures. I’ve got some major cognitive dissonance with my perception of my laptop and what was on it when we got into it. I’m going to be doing some digging to find out what I actually purchased. If what I actually purchased was not what was in it when it was returned from the service call, I’m not going to be a happy camper.